RETURNS OF BLACK FRIDAY PURCHASES: For purchases made from November 25 to January 5, 2023, you can request a refund until February 5, 2023. Below you will find the instructions on how to make the return correctly. If you have made the purchase in our physical store, you must attach the purchase receipt. In case of delivery in a different area, the management and subsequnsed expenses derived from the return of the order will be borne by the customer.

Yes, you can return your products within a maximum period of 15 business days from the day of delivery.

The management and expenses generated by the return shipment will be your responsibility. You will have to send the unwanted product to our facilities. Once the product is in our facilities and we have verified that the product is in perfect condition, we will proceed to make the payment of the returned item.

The product will always have to be returned unused and in its original packaging!

Return shipping address:

Flick Hockey, SL
C/Galileu 178, Local
08224 Terrassa (Barcelona)
Barcelona, SPAIN
+34 93 788 48 62

Items That Cannot Be Returned

Please note that custom products, such as shirts, clothing... cannot be refunded. Custom products are created exclusively for you. This means that you will not be able to return them, unless they have a manufacturing defect.

Nor will the return of Outlet or Liquidation products or underwear products such as tops or boxers be accepted.

Once you have received the order, if you are not satisfied with the purchase, you can return the item if you are within 14 days from the date you received the package. Keep in mind that the product may not have been used and must be in suitable condition for subsequent sale including its original box and the original label.

Wrong Article

In case you receive a wrong item you have 15 days to return the product. To make the return, please contact us. hello@flickhockey.com, +34 93 788 48 62 or in our Whatsapp +34 602 22 41 87.

Defective Item

All products offered are guaranteed. If you detect that the article has a manufacturing and/or functional defect, please contact us through our mail sales@flickhockey.com. The waiting time will vary depending on the management time of the technical service of each brand. The decision to change, repair, the product will depend exclusively on the supplier. You just have to attach your order number, email, reason for return, and photographs.

If you want to process the product warranty, do not hesitate to go to the section guarantees, where you will find more information.

For any other questions or more information, do not hesitate to contact us at hello@flickhockey.com, +34 93 788 48 62 or on our Whatsapp +34 602 22 41 87.

For more information on buyer rights you can consult our section legal notice.